This method motivates employees and help them feel the part of the business. Another effective way used by the company to control the departments globally, is two-way communication to deliver a strategy. Balance scorecard measures company’s performance to attain a balance between financial and non-financial measurements. FedEx used balanced scorecard to analyze performance management. The company’s development depends upon the management performance of the managers to manage the people or teams, working under them effectively. The corporation focused on the fundamental business of fast delivery and provided instant carriage services to the customers worldwide. FedEx cooperate with these logistics companies to achieve better infrastructure and transportation network (business to business model). Three major competitors of FedEx are TNT, UPS and DHL. This allows the company to provide variety of services to the customers and strengthen its market competency. FedEx implements multi-business models such as B2G (business to government model), B2C (Business to customer model) and B2B (business to business model). Some focused and personalized facilities are also delivered, such as, reverse logistics and return management. The core of FedEx Corporation continues growth is due to the shift from a physical package mover to an e-business.įedEx supply chain provides order fulfillments, freight management, and transportation management for their customers. The firm has developed from an $8 billion set-up to an $18 billion today. In 1994, FedEx propelled its Website that permitted clients to track parcels online and to do business through the Internet. FedEx was amongst the very 1st to foresee how the Internet could turn into a means for carrying shipment information and tracking. It offers clients with e-commerce, a business service, and a board transportation. The company now concentrates on their supply chain management and global logistics through e-business. FedEx Freight is delivering LTL (less-than-truckload) freight services. FedEx Services is providing informational technology, sales, marketing and administrative support for linked transportation services. FedEx Express is responsible for airline cargo facility. FedEx Ground is providing residential and commercial customers door-to-door distributions of small parcels in Canada and U.S. These divisions are managed under the FedEx brand but operate comparatively independent and each division has its own business mission. They now own the industry and ranked as second largest express delivery company globally.įedEx is a parent company with its operating divisions FedEx Ground, FedEx Express, FedEx Services and FedEx Freight. In 1983, FedEx was recognized as the first company to earn 1 billion dollar revenue, within 10 years without acquisitions or mergers. The company had 389 employees and distributed 189 parcels in one night to 25 United States cities. FedEx was originated in 1971 and officially started operating on 17 April, 1973. He worked on his collage idea and figured out a way to get packages and delivered within two days. His idea was not well perceived by the professor but Frederick did not give up and found out that the companies used long and inefficient routes to deliver the goods. He suggested a solution that was, to carry out the deliveries at night when airports are not crowded. Smith, the founder of FedEx, an undergraduate at Yale University, proposed a paper, identifying inefficiency in shipping services. FedEx used balanced scorecard to analyze performance management and conduct SFA programs online get a complete picture of leadership and managerial skills of its managers. It is a parent company with its four operating divisions FedEx Ground, FedEx Express, FedEx Services and FedEx Freight.
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